Customer feedback survey from: Deanna (77005) |
1. Was the reservation process easy to complete? |
"Yes, very easy to reserve!" |
2. How was our Customer Service? |
"I would prefer to talk with a person besides the day before the event as it is a little unsettling just going by an email confirmation, but had no problems with the rental this way." |
3. Were our specials and prices competitive?
|
"Very much so!" |
4. Was Delivery/Setup/Pickup on time? |
"Perfect!" |
| 5. Were the delivery staff professional, helpful and polite? |
"Extremely polite and polite and professional!" |
| 6. Was the equipment and concessions clean and in good condition? |
"Everything was great!" |
7. Any other Comments, Suggestions or anything we could have done better? |
"Just to speak with someone sooner than they day before event. But like I said, we have rented for 2 consecutive years and never had any problems with the way reservations is done." |
Here at KingKongPartyRentals.com, we are so confident of our great customer service that we will kindly refer you to any of our existing customers so that you may obtain direct feedback from someone who has first hand experience of with our staff and products/services. Out of courtesy and respect of privacy, we will only be able to do this with the consent and permission of the corresponding party, which we will seek before any referrel is made. |
